Terms & Conditions — PlugUp EV LLC

Last Updated: 18 Nov 2025

1- SMS Consent & Communication:

PlugUp EV LLC collects phone numbers only for customer communication and service-related updates. The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from PlugUp EV LLC, you may receive messages related to the following:

• Customer care and support
• Appointment reminders
• Order updates
• Billing inquiries
• Service alerts
• Promotional or product information

Example: “Hello, this is PlugUp EV LLC. Your service appointment is scheduled for tomorrow at 10:00 AM. Reply STOP to unsubscribe at any time.”

3- Message Frequency:

Message frequency varies depending on your interaction with us. You may receive 1–6 text messages per week depending on appointments, project updates, or support queries.

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply according to your mobile carrier plan.

5- Opt-In Method:

You may opt in to receive SMS messages from PlugUp EV LLC in the following ways:

• By checking the optional SMS box on any form on our website, including: https://plugupev.com/#get_quote

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. This will unsubscribe you immediately. Alternatively, you can email us at info@plugupev.com to request removal from our messaging list.

7- HELP / Support:

If you are experiencing any issues or need assistance with SMS messaging, you can reply with the keyword “HELP”. Or, you can get help directly from us at:

• Phone: 916-818-2641
• Email: info@plugupev.com

Additional Options:

• If you do not wish to receive SMS messages, simply do not check the SMS consent box on our website forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP”.
• For assistance, text “HELP” or contact us directly.
• Message frequency may vary.
• Refer to our Privacy Policy and Terms & Conditions for full details.